Stuck? Start here.

Most things are a one-line fix. If yours isn't here, email club@4thplacerunclub.com with your iPhone model and what you tapped, and a real person answers, usually the same day.

Runs

My Watch runs aren't showing up

Open the Health app → your profile picture → Apps → 4th Place Run, and make sure Workouts is allowed. Then pull down on the Plan tab to refresh. A Watch run lands in Health a minute or two after you end it. If the app has never asked for Health access, the Plan tab's banner has a Connect button.

A run matched the wrong day

Open the run from the Calendar tab, and use Link to run to pick the planned day it belongs to. Any run in the same week can be linked.

I logged a run by hand and it's not on the club board

That's by design. Only runs recorded to Apple Health count for the club, so the board can't be faked. Hand-logged runs still count for your plan and your personal badges.

The plan

I need to move a run

Long-press the day on the Plan tab's week strip or on the Calendar, then Move to or Swap with. The whole current week and every future week can be edited.

I missed a week

Nothing to do. The plan shifts forward a week; miss two and it eases the peak. The Progress tab's block overview shows the new shape.

I want different run days or a different race

Settings → Training → Run days, or the Plan tab's Run days and Rebuild actions. Rebuilding the plan you're training on is free.

The club

How do I join?

Club tab → Join the club → Sign in with Apple → pick a name and color. An invite link from a member opens the app straight to this screen with the code filled in.

How do weeks work?

The board runs Sunday to Saturday and resets Sunday morning. Miles are the sum of your Apple Health runs that week.

I don't want my runs on the board

Settings → Run Club → Share my runs, off. Your runs leave the board and nothing new is posted. You can still high-five and join meetups.

Too many notifications or emails

Every kind has its own switch in Settings → Run Club. Every email has an unsubscribe link at the bottom.

Race Pass and Coach

I bought Race Pass on another phone

Settings → Race Pass → Restore purchases. Race Pass follows your Apple Account and works with Family Sharing.

How do I cancel Coach?

iPhone Settings → your name → Subscriptions → Coach → Cancel. Cancel at least a day before the period ends and you won't be charged again. Coach keeps working until the period ends.

Refunds

Apple handles refunds: reportaproblem.apple.com.

Your data

Delete my club account

Settings → Run Club → Delete account. Your membership, shared runs, high fives, and email address are removed from our server right away, and you get one email confirming it. Your plan and runs on the phone stay.

Where's my data kept?

The Privacy Policy lists everything. The short version: training on your phone and in your iCloud, the club on our server, nothing sold to anyone.

Health and safety

The app builds plans from general rules and isn't medical advice. Read the Health notice before you start.